Customer Service Survey

Thank you for using Zenipher Media for sourcing your design and marketing requirements. Our goal is to provide our customers with the best service possible. Please take a few minutes to complete the following customer service questionnaire. Your ratings will enable us to see how we're doing overall and find out how we can improve. Thank you.

Please rate your answer by selecting between 1 and 5 in the rating column  >>
1 being the lowest (very poor) mark and 5 the highest (very good) mark.		 Rating
How satisfied were you with our ability to answer your initial enquiry?
How satisfied were you with the speed of response from enquiry to quotation?
How would you rate our prices?
How satisfied were you with being kept informed of the progress of work?
How satisfied were you with our level of courtesy and helpfulness?
How satisfied were you with the quality of the products purchased or service provided?
How would you rate the products/services value for money?
How satisfied were you with overall delivery timescales?
Overall, how would you rate our customer service?

What did you like best about our customer service?

How could we improve our customer service?

Is there a Zenipher Media representative you would like to comment on? If so enter details below:

Name of representative:

Reason:

 


Thank you for taking the time to complete our customer service survey!

Main Website

2009 Zenipher Media | West Midlands House, Gipsy Lane, Willenhall, West Midlands WV13 2HA 
Tel: 0121 609 1747 | Email: info@zeniphermedia.co.uk